Privacy Policy

Welcome to Dewey's Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website newdeweyspizza.click, place orders, interact with our services, or otherwise engage with us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services immediately.

This Privacy Policy applies to all users of our website, mobile interfaces, and any related services offered by Dewey's Pizza. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service.

1. About Us

Dewey's Pizza operates as a food service business located in the United States. We are dedicated to delivering high-quality pizza and dining experiences to our customers. For any privacy-related concerns, inquiries, or requests, you may contact us using the information below:

2. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of information we collect are described below:

2.1 Personal Identification Information

When you place an order, create an account, sign up for our newsletter, participate in promotions, or otherwise interact with our services, we may collect personal identification information, including but not limited to:

• Full name
• Email address
• Telephone number
• Billing and delivery address (street address, city, state, ZIP code)
• Date of birth (where required for age verification purposes)
• Username and password for account creation
• Payment information (credit/debit card numbers, billing details — processed securely through third-party payment processors)

2.2 Order and Transaction Information

We collect information related to the transactions you conduct with us, including:

• Items ordered, customization preferences, and order history
• Special dietary requests or food allergy information you choose to provide
• Delivery instructions and preferences
• Payment methods used and transaction records
• Loyalty program participation and reward point balances

2.3 Usage Data and Technical Information

When you access our website, our servers automatically collect certain technical and usage data, including:

• Internet Protocol (IP) address
• Browser type, version, and language settings
• Operating system and device type
• Pages visited, links clicked, and time spent on pages
• Referring website URLs and exit page data
• Date and time of your visit
• Search queries entered on our website
• Geographic location data (at the city or regional level, based on IP address)

2.4 Device Information

We may collect information about the device you use to access our website, including:

• Device identifier and model
• Mobile network information
• Hardware model and firmware version
• Screen resolution and display settings
• Installed apps or browser extensions that may interact with our website

2.5 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior and preferences. Please refer to Section 8 of this Privacy Policy for more detailed information about our cookie practices.

2.6 Information You Provide Voluntarily

We may also collect information you voluntarily provide when you:

• Submit feedback, reviews, or ratings about our food or service
• Contact our customer support team via email, chat, or phone
• Participate in surveys, contests, or promotional offers
• Engage with us on social media platforms
• Sign up for marketing communications or newsletters

2.7 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you connect your account or interact with our social media pages)
• Third-party delivery platforms and partner services
• Payment processors and fraud prevention services
• Analytics providers and advertising networks
• Publicly available sources

3. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes, including:

3.1 Service Provision and Order Fulfillment

• Processing and completing your food orders and delivery requests
• Managing your account and providing customer support
• Sending order confirmations, receipts, and status updates
• Handling returns, refunds, and complaint resolution
• Administering loyalty programs and promotional rewards

3.2 Website Operation and Improvement

• Operating, maintaining, and improving our website functionality and user experience
• Diagnosing and resolving technical issues and errors
• Conducting internal audits, data analysis, and research
• Developing new products, services, features, and menu options
• Monitoring website security and preventing fraudulent activity

3.3 Analytics and Performance Measurement

• Analyzing trends in website usage and customer behavior
• Measuring the effectiveness of our marketing campaigns
• Understanding customer preferences and dining habits
• Generating aggregate, anonymized statistical reports

3.4 Marketing and Communications

• Sending promotional emails, special offers, and newsletters (with your consent where required)
• Personalizing your experience and displaying relevant content
• Delivering targeted advertisements based on your interests and browsing behavior
• Notifying you about new menu items, seasonal specials, and events
• Conducting customer satisfaction surveys

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting us directly at [email protected].

3.5 Legal and Regulatory Compliance

• Complying with applicable federal, state, and local laws and regulations
• Responding to lawful requests from government authorities and law enforcement
• Enforcing our Terms of Service and other legal agreements
• Protecting the rights, property, and safety of Dewey's Pizza, our customers, and the public

4. Legal Basis for Processing Your Information

As a business operating in the United States, we process your personal information on the following legal bases:

• Contractual Necessity: Processing is necessary to fulfill your orders and provide the services you have requested.
• Legitimate Interests: We process data to operate and improve our business, provided that our interests are not overridden by your privacy rights.
• Legal Obligation: We process data to comply with applicable laws, regulations, and legal proceedings.
• Consent: Where required by law, we will obtain your explicit consent before processing your data for specific purposes, such as marketing communications or certain cookie placements.

Residents of California are entitled to additional rights and protections under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as described in Section 9 of this Privacy Policy. Our practices are also conducted in accordance with the Federal Trade Commission (FTC) Act, which prohibits unfair or deceptive practices related to consumer privacy.

5. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes. However, we may share your information with trusted third parties in the following circumstances:

5.1 Service Providers and Business Partners

We share information with carefully selected third-party service providers who assist us in operating our website and delivering our services. These providers are contractually obligated to use your information only for the purposes we specify and to maintain appropriate security standards. They include:

• Payment Processors: Secure handling of credit/debit card transactions and fraud prevention
• Delivery Service Providers: Coordinating food delivery to your address
• Cloud Hosting Providers: Website hosting, data storage, and IT infrastructure
• Email Service Providers: Delivering order confirmations and marketing communications
• Analytics Providers: Website analytics and performance tracking (e.g., Google Analytics)
• Customer Support Platforms: Managing customer inquiries and support tickets
• Marketing and Advertising Partners: Delivering targeted advertisements and promotional campaigns

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in good-faith belief that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or government request
• Protect and defend the rights or property of Dewey's Pizza
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users of our services or the public
• Protect against legal liability

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you via email or prominent notice on our website if such a change occurs and will indicate any choices you may have regarding your information.

5.4 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other purposes.

5.5 With Your Consent

We may share your personal information with other parties with your explicit consent or at your direction.

6. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, use, alteration, or disclosure. Our security measures include:

6.1 Technical Safeguards

• SSL/TLS encryption for all data transmitted between your browser and our website
• Encryption of sensitive data at rest using industry-standard encryption protocols
• Firewalls and intrusion detection systems to protect our servers
• Regular security vulnerability assessments and penetration testing
• Secure, tokenized payment processing — we do not store full payment card details on our servers

6.2 Administrative Safeguards

• Access to personal information is restricted to authorized personnel on a need-to-know basis
• Employee training on data privacy and security best practices
• Confidentiality agreements for all staff members who handle personal data
• Regular review and updating of our privacy and security policies

6.3 Physical Safeguards

• Secure, access-controlled physical facilities for data storage
• Restricted access to servers and computer systems

7. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights with respect to your personal information:

7.1 Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used format within the timeframe required by applicable law.

7.2 Right to Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you. You may also update your information directly through your account settings on our website.

7.3 Right to Deletion

You have the right to request that we delete your personal information, subject to certain exceptions (such as where we are required to retain data by law or for legitimate business purposes such as fraud prevention or completing outstanding transactions).

7.4 Right to Data Portability

You have the right to receive a copy of your personal data in a structured, machine-readable format and, where technically feasible, to have that data transmitted to another controller.

7.5 Right to Opt Out of Marketing

You have the right to opt out of receiving marketing communications from us at any time. You can exercise this right by clicking the "unsubscribe" link in any marketing email, adjusting your account preferences, or contacting us at [email protected].

7.6 Right to Restrict Processing

In certain circumstances, you may have the right to request that we restrict the processing of your personal information.

7.7 Right to Object

You may have the right to object to our processing of your personal information where we rely on legitimate interests as our legal basis for processing.

7.8 How to Exercise Your Rights

To exercise any of the rights described above, please submit a written request to us using the following contact details:

• Email: [email protected]
• Website: newdeweyspizza.click

We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request. In some circumstances, we may be unable to fulfill your request, in which case we will explain the reasons for our decision.

8. Cookie Policy

We use cookies and similar tracking technologies on our website to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertisements.

8.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide information to website operators. Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period of time).

8.2 Types of Cookies We Use

8.3 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that if you choose to block all cookies, some features of our website may not function correctly. You may also opt out of certain third-party advertising cookies through industry opt-out tools such as the Digital Advertising Alliance (DAA) opt-out portal or the Network Advertising Initiative (NAI) opt-out tool.

For more detailed information about our cookie practices, please refer to our full Cookie Policy, which is available on our website at newdeweyspizza.click.

9. California Privacy Rights (CCPA/CPRA)

If you are a resident of California, you are entitled to specific rights under the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act of 2020 (CPRA).

9.1 Categories of Personal Information Collected

Under the CCPA/CPRA, we are required to disclose the categories of personal information we have collected about California consumers in the preceding 12 months. These categories include:

• Identifiers (name, email address, IP address, account username)
• Personal information categories listed in the California Customer Records statute (name, phone number, billing address, payment information)
• Commercial information (order history, purchasing records)
• Internet or other electronic network activity information (browsing history, search history, interactions with our website)
• Geolocation data (approximate location based on IP address)
• Inferences drawn from personal information to create a profile about preferences and behavior

9.2 Your CCPA/CPRA Rights

California residents have the following rights:

• Right to Know: The right to request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: The right to request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: The right to request correction of inaccurate personal information.
• Right to Opt Out of Sale or Sharing: The right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. We do not sell your personal information as defined under the CCPA/CPRA.
• Right to Limit Use of Sensitive Personal Information: The right to limit the use and disclosure of sensitive personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a CCPA/CPRA rights request, please contact us at [email protected]. We will respond within 45 days of receiving a verifiable consumer request, as required by law.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general data retention guidelines are as follows:

When personal information is no longer needed for its original purpose and no legal obligation requires its retention, we will securely delete, destroy, or anonymize the data.

11. Children's Privacy

We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete that information from our records.

If you are a parent or guardian and believe that your child under the age of 18 has provided personal information to us, please contact us immediately at [email protected]. We will investigate and take appropriate action, including deletion of the relevant information, as required by applicable law, including the Children's Online Privacy Protection Act (COPPA).

We encourage parents and guardians to monitor their children's online activities and to use parental control tools available from online services and software manufacturers to help provide child-safe online environments.

12. International Data Transfers

Dewey's Pizza is a United States-based business and primarily processes personal information within the United States. However, some of our third-party service providers, technology partners, and cloud infrastructure providers may be located in or operate from other countries, which means your personal information may be transferred to, stored, and processed in countries outside of your country of residence.

When we transfer personal information internationally, we take appropriate steps to ensure that your information receives a level of protection consistent with this Privacy Policy and applicable law, including:

• Using service providers that maintain appropriate data security standards and certifications
• Implementing contractual safeguards with international data processors
• Ensuring that transfers comply with applicable United States data protection laws and any relevant international data transfer frameworks

By using our website and services, you acknowledge and consent to the transfer of your personal information to the United States and to other countries as described in this section, where data protection laws may differ from those in your home country.

13. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, and online services that are not operated or controlled by Dewey's Pizza. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over their content, privacy practices, or data collection activities. We are not responsible for the privacy practices or policies of any third-party websites linked to or from our website.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technological developments. When we make material changes to this Privacy Policy, we will:

• Post the updated Privacy Policy on our website with a revised "Last Updated" date
• Send you an email notification (if you have provided your email address) for significant changes
• Display a prominent notice on our website homepage

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after the posting of any changes constitutes your acceptance of the updated Privacy Policy.

15. How to File a Complaint

If you believe that your privacy rights have been violated or that we have not adequately addressed your privacy concerns, you have the right to file a complaint.

15.1 Contact Us First

We encourage you to contact us directly in the first instance so that we can attempt to resolve your concern promptly and efficiently:

• Email: [email protected]
• Website: newdeweyspizza.click

15.2 Filing a Complaint with a Regulatory Authority

If you are not satisfied with our response or believe that we are processing your personal information in violation of applicable law, you have the right to file a complaint with the relevant data protection authority:

• For California Residents — California Privacy Protection Agency (CPPA):
  The CPPA is responsible for enforcing the CCPA/CPRA.
  Website: cppa.ca.gov
• For All U.S. Consumers — Federal Trade Commission (FTC):
  The FTC handles complaints related to unfair or deceptive privacy practices under the FTC Act.
  Website: ftc.gov/complaint
  Phone: 1-877-382-4357
• For General Consumer Complaints:
  You may also contact your state's Attorney General office for assistance with privacy-related consumer complaints.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact our Privacy Team. We are committed to responding to all privacy-related inquiries in a timely and transparent manner.

This Privacy Policy was last reviewed and updated on July 24, 2026. It supersedes all previous versions of Dewey's Pizza's Privacy Policy. This document constitutes the complete and binding privacy policy between you and Dewey's Pizza with respect to the use of our website located at newdeweyspizza.click and the services provided therein.